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SMART Assessment for Emergency Departments

Benchmarking Survey Overview

About This Study
This study is intended to empower Emergency Department leaders.  In each question, you will see a variety of choices based on your experience in your hospital's ED on the following key aspects: Senior Leadership, Business Strategy, Marketing, Provider Relations, Service Delivery, etc. 

What makes this survey different than others? 
  • A focus on organizational maturity rather than just a description of your resource levels and organizational structure
  • Stated benchmarks of performance to see what's possible at each level of maturity rather than providing just your own results
  • Provides an holistic view the experience management in the ED

For your participation (free), we will provide a benchmark report (PDF) of your individual responses against our defined benchmarks.